Advanced quote and proposal automation to streamline your quoting. And it's official that over 20,000 of the technology firm's customers were impacted by the attack which took place through an automated vulnerability. call %windir%\temp\Agent_Install.exe /s. If the computer is removed from the group, then the script will stop running. REM In the Actions column for the exclusion that you want to modify, click Edit. This connects the computer to the main database for monitoring and maintenance. We will do our utmost to conclude our work quickly. TheseIoCsare being used to hunt for true positive correlations. Note: Auser account in the Domain AdminsActive Directory group may be used to deploy agents. To be clear, no malicious activity has been identified. You should only delete script schedules if you have no intention of running the script any time in the near future. You can see an example parameter in the _System Automation >System Automation > Pause Internal Monitors script. To schedule a script on a client, location, or individual computer: Group scripts can be applied to a group and then scheduledin various places throughout Connectwise Automate. As mentioned yesterday, we released a patch for Manage versions2021.2 and 2021.3 that will safely re-enable the Global Search capability once installed. Refer toWeb Installersto deploy agents from the Web Control Center. We are working and partnering with other vendors to further assist the IT Nation community. ConnectWise Control is compatible with Windows, Mac, Linux, Android and iOS. Microsoft Defender Antivirus on Windows Server 2016 and Windows Server 2019 automatically enrolls you in certain exclusions, as defined by your specified server role. More specific to the supply chain threat, the SolarWinds incident prompted us to execute a threat model against our delivery pipelines in order to identify opportunities for improvement in the associated controls. Start your trial! Scripts can be scheduled on clients, locations, individual computers or on a group of computers and can be run one-time or re-occurring. As always, if you need to report an incident or vulnerability within our products, you can also do that through our Trust Centeror by contactingsecurity@connectwise.com. On July 14, we received additional information from Kaseya allowing us to assess any residual riskin the MSPAssist environment and wehavedeterminedthat wewill re-enablethe integration into ConnectWise Manage and Automate. Although directory functionality for our virtual community platform was disabled when we launched our community, an issue with our third-party platforms configuration was discovered. Everything you need to protect your clients most critical business assets, Identify, contain, respond, and stop malicious activity on endpoints, Centralize threat visibility and analysis, backed by cutting-edge threat intelligence, Risk Assessment & Vulnerability Management, Identify unknown cyber risks and routinely scan for vulnerabilities, Monitor and manage security risk for SaaS apps, Provide 24/7 threat monitoring and response backed by ConnectWise SOC experts, Create, deploy, and manage client security policies and profiles, On-tap cyber experts to address critical security incidents, Guide to the most common, important terms in the industry. OurDevelopment Team has reviewed the update and is currently testing the script. Monitoring is really robust and granular. Most scheduled scripts can be deleted from the Scheduled Scripts screen which will prevent them from running until a new schedule has been created. Our SSO mechanism did its jobonly allowing verified ConnectWise partners to register, accept the terms and conditions and use the virtual community platform. We started in humble premises in Hunter St Newcastle, NSW and after the 1989 earthquake in Newcastle reestablished in Hamilton. Several other products have MFA asaconfigurable option. To disable an integration,go to System > Members > API Keys and search for API Keys of an integration you wish to disable. Indicates that a script is scheduled based on the agent time zone. . Abacode - Virtual Security Operations Center (vSOC) as-a-service. If it is a new script to be scheduled on the group, proceed to step 9. Partners can find more information about privacy settings in the Virtual Community FAQs. We appreciate your patience as our teams continue their work to investigate and remediateany issues caused bythe Log4jvulnerability. We expend tremendous effort subjecting our controls to rigorous, independent audits everysixmonths resulting in SOC2 Type 2 reports. Professional services automation designed to run your as-a-service business. Only 15 registered partner members conducted searches since the community launch, and while we were unable to validate the results of their searches due to a limitation in our vendors API, we do know that only 18 non-registered partners "profiles" were viewed by registered partner members as a result of those searches. Based on your selection, various options such as exclusions and repeat settings are available. However, if you have an abundant number (e.g., 1000+) of scripts that are queued up and an abundant number that need to run on one machine, you can change the scripts priority to a higher priority. Still uncertain? Beyond the tactical response, we understand that our Partners may have heightened concerns regarding ConnectWise security as a key vendor supporting your businesses. Automate, and allother products will implement IP restrictions by the end of Q3, 2021. Displays minimal UI with no prompts. .NET Framework 3.5 SP1is required for installation and general functionality. As always, please reach out toSecurity@ConnectWise.comwith any additional questions orto report an issue. In addition to SOC2 certification, ConnectWise is also actively pursuing NIST 800-171and CMMC compliance. In addition, no new threats have been identified by ConnectWisebeyond what was reportedin ourearlierTrust Center updates. Areas of focus included,but were not limited to,access and authorization (CI/CD, SCM, and developers), code commits,andconfiguration management. Sleeps 4 2 bedrooms 2 bathrooms. Best PSA/RMM Vendor CPI US MSP Innovation Awards 2022 BCDR Keep your client's at ease with backup and disaster recovery you can trust. Keep your clients at ease with backup and disaster recovery you can trust. All technicians should be using the new Web Control Center. [Windows][CRU] Kaseya Buffalo Jump File Create in "kworking" Directory. Select the schedule option to schedule the Task to run against your target systems. As you are aware, over the weekend the Apache Software Foundation released version 2.17.0 of Log4j to address anew denial of servicevulnerability. Server time is equivalent to selecting the Disable Timezone Compensation checkbox. Best PSA/RMM Vendor CPI US MSP Innovation Awards 2022 BDR Keep your client's at ease with backup and disaster recovery you can trust. Today we supply the same value for money services to our customers. Disabled by default. The third-party application vendor has full knowledge of how their software works and is in the best position to give recommendations on what needs to be excluded for it to work correctly alongside any anti-virus product. On the Computers tab, right-click the name of a computer, and then click Open. For example, if you are running the script on 100 agents and you enter 60 minutes, the script will run on the 100 agents over the 60 minute time period so is not running on all of the agents at the same time. Multiple C2 domains from JSON malware configuration file which are not being shared at this time. Do not implement with administrative level permissions. Please contact Kaseya for instructions on configuring permissions. For the "Additional General Info" Extension We have an issue where when it runs the following PS script #!ps #maxlength=100000 #timeout=90000 echo "INFORMATIONREQUEST-RESPONSE/1" Softrade was established in 1989. However, it is not the only method and it is not the recommended method; therefore, a separate section is dedicated to Scheduling Scripts by Group. This article details the specific files and folders to exclude within Antivirus software when using Connectwise Automate. As always, please reach out toSecurity@ConnectWise.comto report a security issue with ConnectWise products. Uninstalls the local copy of the bundle in the directory. Typically, it is not necessary to elevate scripts to a higher priority. Disabled by default. at this time we can confirm there is no indication of any exploitationwithin the ConnectWise environment. Access and encryption controls are established to safeguard data back-ups. By default, a log file is created in %TEMP%. ConnectWise Automate Quick Tip: Quickly Remove a Monitor from Groups 3,098 views Sep 12, 2018 3 Dislike Share Save ProVal Technologies, Inc 690 subscribers Internal monitors can quickly be. Consistent, scalable, and high-quality help-desk services with trained technicians. ConnectWise has issued take-down requests for the malicious site and domains. These provide third-party attestations that our security controls are designed properly and are operating effectively. Options. Creates a complete local copy of the bundle in the directory. This is not meant to be an exhaustive view of our efforts in security, but rather to provide some insight into key controls. ConnectWise Control willofferfreetemporarySTANDARD supportlicensing available to partners affected by this incident and who do not haveacurrent Controlaccount. Agent installation with group policyis the recommended and most reliable method of deploying agents in a domain environment. CIS-CAT Pro Assessor v4. Try and add the lines below to your access list (it looks like random UDP ports are being used): access-list inside_access_in extended permit udp host 192.168.1.5 host 75.75.75.57 range 50000 60000. access-list inside_access_in extended permit udp . Included with ConnectWise Automate, ConnectWise Control provides fast, secure, and reliable remote control access and support to help end users from anywhere. Support Rating. Thank you for your patience and flexibility. This option is not available when scheduling a script on a group. These exclusions do not appear in the standard exclusion lists that are shown in the Windows Security app. By default, the UI and all prompts are displayed. 3. Anti-Virus Exclusions for Connectwise Automate, Other CMS Packages - All Allow Easy Management of Content, An example how cybercriminals exploit MS Office 365 Infrastructure, LabTech and Connectwise Automate Versions - All. ConnectWise Automate provides methods for systems management of agent and agentless devices. Remote Control Remotely access and support any device, anywhere, any time. You can report both a non-active security incident, report a security vulnerability, or call our Partner InfoSec Hotline at 1-888-WISE911. Global Search Update for ConnectWise ManageOn-PremisePartners:As of today,December21,we are pleased to share thatSOLR has finished publishing an updated fix. Weve requested this from Kaseya/ITGlueand we have also offered to help fund such an audit. Please reach out toSecurity@ConnectWise.comwith any additional questions orto report an issue. ConnectWise Automate helps you get started quickly with preconfigured service plans and alert actions, such as create ticket, raise alert, run script, and send email. With powerful automation and unmatched monitoring, ConnectWise Automate delivers everything your IT department needs to gor from reactive to proactice IT support. Enter the name to save the search as (e.g., Exclude Servers fromScript) and click Save. Managed Security Solutions Provider (MSSP), Identify where you are, where you want to go, and how to get there, TSP training & professional development certifications, Minimize employee downtime with ConnectWise Automate, Lawrence Prettyman, Branch Support, Bickford Senior Living, Register for a live ConnectWise Automate demo today >>. A potential issue with the virtual community site is being assessed. Everything you need to know - from our experts. Then navigate to that member > API Keys and delete the API Key for that integration. Symantec Endpoint Protection Cloud. This domain user to local group assignment can be configured via Group Policy (GPO) and linked at either the domainor the OU (Organizational Unit)scope. All the command lines and Qscripts ConnectWise Command and RMM teams have provisioned a new capability within both products that help partners automatically detect any potential Log4j vulnerabilities. Since July 2, we have beenincommunication with Kaseya. Tom Greco,Chief Information Security Office,ConnectWise. As always, we urge our partners to take the following steps to manage their own risk with this and any integration: Additionally, cybersecurity updates, resources, and information can always be found on ourTrust Centerand atwww.connectwise.com/rapidresponse. No new threats have been identified by ConnectWise at this time beyond what was previously reported (included below for your convenience). Panda Security has 1546 and ConnectWise Automate has 1349 customers in Anti-Virus industry. Anti-Virus Exclusions for Connectwise Automate Anti-Virus Exclusions for Connectwise Automate 24/11/2021 11:47 am Peter Scott Add these to your AV exclusions. if you have any specific questions or concerns. Consistent, scalable, and high-quality help-desk services with trained technicians. Everything you need to protect your clients most critical business assets, Identify, contain, respond, and stop malicious activity on endpoints, Centralize threat visibility and analysis, backed by cutting-edge threat intelligence, Risk Assessment & Vulnerability Management, Identify unknown cyber risks and routinely scan for vulnerabilities, Monitor and manage security risk for SaaS apps, Provide 24/7 threat monitoring and response backed by ConnectWise SOC experts, Create, deploy, and manage client security policies and profiles, On-tap cyber experts to address critical security incidents, Guide to the most common, important terms in the industry. Please ensure you are logged in to the University via ConnectWise SSO to view these steps. Also, it is imperative to have a rapid response process in place, should there ever be an issue due to the integration. While I have outlined a few specifics on our security controls below, I also want to invite you to review our newly refreshed and redesigned. copy \\[[domainname]]\netlogon\Agent_Install.exe %windir%\temp We apologize for the delay, but our top priority continues to be ensuring our partners and your clients are protected. We know that maintaining your business continuity is importantwe thank you again for your patience as our teams work around the clock to investigate and remediate any issues caused by the global Log4j vulnerability. However, if youuse a third-party integrationor plugin to our solutions, weask that youfollow best practice for such situations andwork withyour vendor directlyfor questions or assistance in ensuringthe security of thoseintegrations. ConnectWisesSecurity Operations Center, Network Operations Center,Productand Engineering teams are activelyreviewing and monitoring and have thus farfound no evidence to suggest that any of our systems are involved or impacted. impacting MSP customers and end customers. It also houses our security bulletins, whichare now searchable with a variety of filtering options. In the top menu, click Automation ( ), and then click the Extra Data Fields tile. Jump start your automation efforts with nearly 400 out-of-the-box scripts for maintenance, software distribution, system automation, and more. All access is also tightly monitored 24/7,employing sophisticated contextual and behavioral methods to detectanomalies. More specifically, our analysis shows that only partners and ConnectWise employees conducted this search since our community was launchedless than 20 partners searched and many searches were this morning from partners who were helping us test this issue. If deselected, the script will be queued for 48 hours, then will drop out of running scripts. When using the EXE, parameters that can be set directly from the command line using the properties in the table below: When using the MSI (Windows installer), parameters that can be set directly from the command line using the properties in the table below: Troubleshooting Automate Windows Agent Deployment, Antivirus Exclusions for Windows Environments, Use Group Policy to remotely install software, How to User Group Policy to remotely install software in Windows Server 2003 and in Windows Server 2008. Remotely access and support any device, anywhere, any time. It is now online, and our product and other teams look forward to engaging with you. To subject our code to even more scrutiny, we have implemented Bug Bounty and Vulnerability Disclosure Programs as well viaHackerOne. Default settings now limit directory search fields to first name and last name. Wesee no indication ofsimilarattacks,compromises,or suspicious activity associated with ConnectWise products and services. Content Control blocks file uploading in passive mode via FTP. With exclusions, we could potentially blind-sight Sentinel One and install whatever we want. Abacode - Managed USM Anywhere SIEM + SOC Services. The security of our partners andtheir clientsisof critical importance tousand we invite you to contact my team at. This is not meant to be an exhaustive view of our efforts in security, but rather to provide some insight into key controls. Access and encryption controls are established to safeguard data back-ups, and all plans are tested and updated regularly. As always, we urge our partners to prepare for managing their own risk with this and any integration with the following: Additionally,cybersecurity updates,resources,and information can always be here found onourTrust Centerandatwww.connectwise.com/rapidresponse. We have temporarily disabled all on-prem and cloud Kaseyaand IT. To utilize this new capability, please follow the steps below: As always, please reach out toSecurity@ConnectWise.comto report a security issue with ConnectWise products. It is recommended to NOT use priorities 13-15 as this may affect system scripts. Log in or create a user account to rate this page. Access agent files and directories Thank you for your continued partnershipand stay safe. Please reach out toSecurity@ConnectWise.comwith any additional security questions orto report a security issue. Go to Configuration > Detections Management > Exclusions, and then go to the Sensor Visibility Exclusions tab. Manage Protect. Data backup and disaster recovery programs are in place across all cloud environments. Click + Add. To overcome this issue, create a Traffic Scan exclusion with *.nest.com. Also,as weare concludingourinvestigation into the Fortinet vulnerabilitythatwe previously reported, the majority of ourStratoZenenvironment was back online this morning, but it is fully online as of tonight. If you select a custom Wake On LAN script from the, Disabled by default and is only enabled by selecting the. Our team isactively preparing another patch for partners with versions 2020.4 and 2021.1 and we will provide another update when it is available. Please stay tuned for another updatethis week which will include steps to install the patch. Agent Windows: Antivirus Exclusions Agent Windows/Configuration KB0100.60.239.008 Qualifying Conditions LabTech and Connectwise Automate Versions - All Use Case For example, if you want to run the script three times, enter three. Scripts can also be disabled to prevent them from running until you are ready to run them again. Beyond monitoring, the next step toward improved reactive and proactive response times is alerting. When selected, the script will only run on offline agents. SPF, DKIM, and DMARC provide a layer of protection against this by working in tandem to authenticate email and helping to ensure that the sender REALLY is who they say they are. Those computers that are detected by the search will not have the script run on them. Enter your email address to receive updates from ConnectWise. If you need to schedule a script on multiple computers, it is recommended to apply the script to a group. I encourage you to look at the other pages on ourTrust Centerforinformation regardinghow we secure our environments,request/view our SOC2 and SOC3 reports,sign up to receive our security bulletins,and more. I'd rather err on the side of caution, and just add an exception when needed. Finally, we know it is important to you to hear what we learned from this. We understand thebusinessimpact of this disabled integrationand want to assure you that our top priority is always to ensure the security of our products and systems to protect you and our partner community from cybercrime. If you are a ConnectWise Manage on-premises partner, we recommend you please login and review the detailed instructions here:https://docs.connectwise.com/ConnectWise_Business_Knowledge/300/How_to_Disable_the_ConnectWise_Global_Search. Compare ConnectWise Automate vs. F-Secure Anti-Virus vs. Malwarebytes using this comparison chart. After reviewing thestatement provided byMandiantand performing our own risk assessment, wehavedeterminedthat wewill re-enabletheIT Glue integration into ConnectWise Manage and Automate. Automate Monitoring Service. Access Management Refer to the following example for detailed instructions on excluding computers from a group script: To exclude computers from a group scheduled script: When the script runs, it will run on all computers in the group that meet the limit to search criteria (e.g., all computers that do not have a server OS). KPI dashboards and reporting for real-time business insights. As previously communicated, we are working with our (Invent) Marketplace partners to ensure there is no vendor exposure. Our SOC and incident response teams quickly triage and disposition any alerts. In order toimproveyourserver performance whileour third-party threat intelligence and forensics partners continue towork to remediate any issues,we recommend partners complete these updated instructionsin this documentation:https://docs.connectwise.com/ConnectWise_Unified_Product/Supportability_and_Vulnerability_Statements_for_ConnectWise_Unified_Product/How_to_Disable_the_ConnectWise_Global_Search. to sign upfor thefreelicense. Staggers the script to run over the entered time frame. We want to thank the partner who reported this, and the partners who collaborated with us on this issue. We appreciate your continued partnership. After the third run, the script will not run again until it is scheduled again. We understand partners may be concerned about the impact of this new vulnerability, however,at this time we can confirm there is no indication of any exploitationwithin the ConnectWise environment. NOTE: LabTech documentation doesn't contain the same amount of exclusions. Monitor and manage your client's networks the way you want - hands-on, automated or both. NOC Services Here are some helpful articles to get you started:What are RSS feeds? On the Clients tab, click the desired location. These include multiple components to minimize the risk of any single point of failure. This affects on-premise and cloud-based versions of the product." Remote Control Remotely access and support any device, anywhere, any time. The group policy has been created. Our code is also regularly subjected to multiple internal and externalpenetrationtests. Eliminate shared admin passwords and protect customers from security threats. We will do our utmost to conclude our work quickly. As soon asthe fixhas been testedsuccessfully,we will release it to all Manageon-premisepartners through a patch. We are pleased that we were able to successfully work together with Kaseya and IT Glue to keep our mutual partners safe. |How to Set Up an RSS Feed in Microsoft Outlook 2019|Chrome Extensions: RSS Readers. Thank you for your patience and flexibility. The legitimate click here link references the aforementioned security alert checklist that exists as a knowledge base article on our site. This option is not available when scheduling a script on a group. This is not Spyware and was installed by your IT department. Thank youfor your continued partnership,The ConnectWise InfoSec Team. No problem! This allows you to quickly turn managed services off for a client, if necessary. Best PSA/RMM Vendor CPI US MSP Innovation Awards 2022 BCDR Keep your client's at ease with backup and disaster recovery you can trust. Chief Information Security Office,ConnectWise. See documentationon credentials and permission levelshere. By default, the UI will prompt before a restart. Gunzenhausen (German pronunciation: [ntsnhazn] (); Bavarian: Gunzenhausn) is a town in the Weienburg-Gunzenhausen district, in Bavaria, Germany.It is situated on the river Altmhl, 19 kilometres (12 mi) northwest of Weienburg in Bayern, and 45 kilometres (28 mi) southwest of Nuremberg.Gunzenhausen is a nationally recognized recreation area. Runs the script the number of times entered. We also use it for customized monitoring and alerting on workstations and servers. In the Script editor window enter applicable script parameters and click Create. As mentioned yesterday, we released a patch for Manage versio. Your rating has been changed, thanks for rating! Enabled by default. We appreciate your continued partnership. If the script is an offline computer script, the, Disabled by default. If EXIST c:\windows\ltsvc\ltsvc.exe GOTO EXIT Ispecificallywant todiscussfour areasrelevant to the Kaseya incident and therecentlypublished guidancefromthe FBI and the Cybersecurity and Infrastructure Security Agency (CISA): Mandatory MFA, Admin Access Restrictions, Web Application Firewalls (WAF) andRemoving Anti-VirusExclusions. New to setting up RSS, or need help with RSS feeds? All rights reserved. Adhoc scripts are treated like a non-group assigned script. In addition,we are providingan update via email to our Perch partners regarding the new vulnerability. Paste thislinkinto your RSS feed reader to get updates. We apologize for the delay, but our top priority continues to be ensuring our partners and your clients are protected. Your techs need to work on and effectively manage multiple machines at the same time without ever interrupting the end user. In the meantime, you can find resources here on the Trust Centerand athttps://www.connectwise.com/company/rapid-response. ConnectWise customers are being targeted by ransomware attacks, though the software maker has provided little information about the threat. Since it has a better market share coverage, ConnectWise Automate holds the 10th spot in Slintel's Market Share Ranking Index for the Anti-Virus category, while SpyBot holds the 12th spot. Best PSA/RMM Vendor CPI US MSP Innovation Awards 2022 BCDR Keep your client's at ease with backup and disaster recovery you can trust. As always, please reach out toSecurity@ConnectWise.comwith any additional questions orto report an issue. Sophos Central. This information included "first name", "last name", "company name" (and in some cases, "business title"). 1. If you are concerned that you may have been compromised, please follow the steps in this security alert checklist. Install is the default parameter. To install this patch, please follow theinstructions via this link: https://docs.connectwise.com/ConnectWise_Support_Wiki/System/Manage_On_Premise_-_Log4J_remediation, If you have any questions related to thispatch, please contact our Support team at, Your security remains our top priority. The Startup Properties window displays. Below are the followingactionswearetakingto ensure the security of our products and systems: 1. Wearepresently working with our third-party vendors to confirm their status and any remediation plans, where appropriate. As soon asthe fixhas been testedsuccessfully,we will release it to all Manageon-premisepartners through a patch. Advanced quote and proposal automation to streamline your quoting. 5. Deep, explanatory content about topics like deduplication, auxiliary copy, and networking. Check out and compare more Network Security products We are aware of a phishing campaign that mimics ConnectWise Control New Login Alert emails and has the potential to lead to unauthorized access to legitimate Control instances. We will update partners shortly. our University) our virtual community platform leverages SSO to authenticate users and ensure only authorized partners engage in our community. Monitor, troubleshoot and backup customer endpoints and data. Beyond the tactical response, we understand that our Partners may have heightened concerns regarding ConnectWise security as a key vendor supporting your businesses. These searches can be created to exclude computers, network devices or contacts. Cameron creates a group specifically for these computers and schedules a script to run the antivirus software on the schedule that works best for the client. We also use it for customized monitoring and alerting on workstations and servers. Doing everything we can to protect you and your customers remains our highest priority. When selected, it disables the script from running. To minimize service interruption, we have established data backup and disaster recovery capabilities within all cloud environments. The ConnectWise SOC is actively monitoring for this alert. Increase shareholder value and profitability. We also acknowledge that no technology is perfect, and ConnectWise believes that working with skilled security researchers and partners across the globe is crucial in identifying weaknesses in any technology. After the expiration date is reached, the script will not run again until it is scheduled again. If you are not using version 2021.2 or2021.3, we ask that you please continue to keep Global Search disabled for security purposes. On the agent designated as the Network Probe, verify the account running the LTSVC service. In the navigation tree expand Scripts > Antivirus > ESET Direct Endpoint Management. Ensures the AutomateService stays running and updated. Thank you for your continued partnership. See All Cybersecurity Management solutions >>, All Unified Monitoring & Management solutions >>. 24/7/365 network operations center of expert technicians at your service. Whenrunagainst Windows endpoints, the script will search all local files looking for .jar/.war/.ear files containing potentially vulnerable versions of Log4J. With that, we have developed two new solutions to help our ConnectWise Automate, Command, and RMM partners detect any potential Log4j vulnerabilities in their systems. If you believe you've found a security issue in our product or service, we encourage you to notify us via our. Actions ConnectWise is Taking to Protect Our Partners: The security of our partners and systems isour top priority. Phishing remains a significant attack vector fronting attack chains in some very high-profile security incidents. If you are editing an existing group, from the. Mandatory Multi-factor Authentication (MFA), agent-based products have mandatory MFA. Although a common community feature, partners also expressed concern that a registered partner community member could conduct a search by "company name". This article contains recommendations that may help an administrator determine the cause of potential instability on a computer that's running a supported version of Configuration Manager site servers, site systems, and clients when it's used together with antivirus software. In addition, we have, temporarily removed any exclusions related to the Kaseya agent, and blacklisted the IOCs related to what is currently known of the attack based on our work within the MSP cyber community, The ConnectWise Cyber Research Unit(CRU). 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