Click Update to Control Hub. Site updates are paused for a few minutes before and after the top of the hour. Sign in to Webex Site Administration go to Users > Edit User . Go to the Webex Events section, and check All events must be unlisted. For additional information, see the Webex security technical paper. This should be done before updating the site to be managed in Control Hub. See this help article for more information. Those certificate names are based on the WebEx Site URL. You cannot remove a user account from your Webex service site using Site Administration. of users who can simultaneously host or attend sessions. Step 1 Log in to the WebEx Site Administration interface using your WebEx Site Administration URL username and password. After you review the best practices for site administrators, be sure to review the best practices for secure meetings for hosts. The most common recommended action for these users will be to claim the users in Control Hub or deactivate the users. That's why we want to move the management of all Webex meetings sites from Site Administration to Control Hub. If users were created in Webex Identity/Control Hub due to site linking, then their first linked site's credentials apply (if the org wasn't configured with SSO). If anything goes wrong, you'll see an error message with suggested action. Pour toutes demandes, contactez-nous au 01 43 00 43 08. Creating unlisted meetings maintains the security of sensitive information. Administrators can make tracking codes required for new hosts. this procedure to accept or reject password requests. This feature isn't available at this time for Control Hub managed sites. Consistent security policies across all Webex services. Internal and external authenticated users have signed in and verified their identity. Authentications for API integrations via username and password that worked before updating the site will also continue to work. Each Webex site is autonomous and the same user can have different email addresses and passwords across different Webex sites. Partager cette fiche FICHE PRODUIT CISCO WEBEX CODEC PRO Fiche Produit Produits complmentaires Profitez d'outils plus intelligents et plus intuitifs dans des espaces de collaboration restreints, petits, moyens, grands et personnaliss. Collaborate Manager Admin user guide. The host must dial the Webex access number for the audio bridge, and then enter the host access code and host PIN, before attendees can join the meeting. Those API integrations don't need to change to use an email address for authentication at the time of site update. You can also manage user licenses by API or in bulk using CSV. A. After the update is finished, you can download a list of all users in Site Administration and see which of those users were active or inactive on the site. In Site Admin you can choose to allow users to request a (host) account on the site. Make sure that all your administrators know that you are updating the site to Control Hub, and that they must not make any changes in Site Admin after you start. Webex helps to simplify business processes and improve results for sales, marketing, training, project management, and support teams. The number of users in this file gives you an idea of how many user-related issues you have to work on before you can update the site. Users can only be assigned licenses for one Webex site at a time. Grant them a host license, modify their session types, and verify that they can host meetings. Users with email addresses that are linked to users in a Webex for Government organization will cause the update to fail if those users aren't deactivated before starting the update. Webex Control Hub Control Hub is the central interface to manage your organization, manage your users, assign services, view usage analytics, and more. Authenticated attendees in your organization join the meeting directly, while guests wait in the lobby. The site will use the same SSO IdP as the Control Hub organization. Go to the Webex Meetings section, and check Enforce meeting password when joining by phone. You can set up organization- or group-based license templates to automatically assign licenses to new users. This requires you to configure your SAML assertions to pass this value when configuring SSO in Control Hub. Site linked organization ID isn't the same as the subscription organization ID. This link appears only if one or more users have requested their passwords. Sign in to Site Administration, and go to Configuration > Common Site Settings > Audio Settings. select options to: Require site administrator approval for all account requests (all requests are placed in a queue for you to accept or reject). Admins review requests in Alerts center. Ciscos long term direction is to use only REST APIs (for all operations on users and meeting sites). For admins whose credentials are used for API integrations, we recommend that you promote those admins to organization full administrators in Control Hub, ideally before updating the site to Control Hub. This is a temporary stop-gap measure and the integrations should still update to use email address or Webex Oauth for authentication. Under the Webex Training section, check Require users to have an account when joining by phone. Scroll down to Service Request Settings, and select Allow users to request additional services. When you're managing the site in Control Hub, you can only assign host licenses (& attendee role) to users in the same Control Hub organization. Select Call-in authentication to require call-in authentication for attendees. Get a call back. For micro, small, or medium systems, email notifications come from the administration virtual machines (either the primary or high-availability system). Site Administration sends an email message to the person who requested an account, indicating that if the request was accepted A. Username values are lost after updating a site to Control Hub. All users of the site who should be in your organization are actually in your Control Hub organization. Before you update your meeting site to be managed in Control Hub, you should prepare your Control Hub organization. The same user can't have different passwords in different Webex sites. Control Hub is the administrative portal for all of Cisco's cloud collaboration products. A. Those same credentials apply to all Control Hub managed sites in that same organization and to the Webex App. To turn on or turn off a user account, check or uncheck Active next to the account, then select Submit. The benefits of managing sites in Control Hub include: Unified license assignments across all Webex services. Features marked with a yellow triangle exclamation point icon are just for your information and require no action. Attendees have to wait in lobby until the host joins. You can see a list of your meeting sites. When users sign in to a Webex Meetings site, the sign-in screen will look different. Webex Site Administration Operating System: Windows Desktop, Mac Release: WBS33, WBS39 For: Administrator Subscribe March 31, 2020 | 19416 view (s) | 28 people thought this was helpful Configure Branding for Webex Site Administration In this article About Branding Services Configure the Branding for Your Site Header Not signed in (identity is not authenticated), Signed in, but belongs to an external organization. If you have questions about concurrent licenses, contact your Webex account manager. You must disable this feature in Site Administration before you update your site to Control Hub. Note: Only Administrators can install the Cisco Webex Meetings desktop app and Productivity Tools using silent mode. If you need this automated deactivation option, and the other options in Control Hub are not suitable for you, then you should avoid updating your site to Control Hub at this time. For help with user account issues, such as password resets, locked-out accounts, and account reactivation, contact your site administrator. In the left navigation pane under Services, click Meeting. Find and disable the Allow host account signup option. Updates will take longer if you start at the top of the hour. For example, if you started the site update at 5:20 and your site has 3000 users, you can expect the update to be done in around 8 minutes. Telephony callback fraud can happen when someone joins one of your meetings and uses callback to call suspicious phone numbers from different countries, which cost your organization money. form on your Webex service site. The site has no subscription associated with it in the Control Hub organization. Webex strongly discourages disabling the lobby, because it makes your meeting vulnerable to unwanted attendees joining your meeting and meeting toll fraud. How should IT administrators use Microsoft SCCM to perform a silent installation of Webex Productivity Tools? Sites must be associated with a subscription before it can be updated to Control Hub. Here are some steps to familiarize yourself with and try out management of your site in Control Hub: Select a host, and verify their license and session types. If you're on the Webex Free plan, you don't have a Webex site administrator. It can take some time for the download button to appear (minutes for most organizations). Additionally, any user that was deactivated in Site Admin before the site update will be listed in the Meetings CSV export file in Control Hub. You can use the Webex API to create a new webhook, to update an existing webhook, or to delete a webhook once it's no longer needed. The external admin must sign in to Control Hub once after being assigned the external full administrator role before they can get admin access to meeting sites. These values will be synched to Webex identity in the future. Registering an integration with Webex is super easy. Users who already joined meetings before the site update started won't be affected. Read https://help.webex.com/n3ijtao. To change the lobby settings for scheduled meetings and personal room meetings. Overview of Webex security The Webex Meetings Suite helps enable global employees and virtual teams to meet and collaborate in real time as though they were working in the same room. Sign in to Site Administration and click Update Administration. Review the list to check for any problems while updating. Depending on what your integration is doing, admins may also need to be assigned a host account on the Control Hub site for the integration to work (this wasn't required for admins in Site Admin sites). The same API URLs will continue to work. This guide references Webex Integration token management and how to exchange these tokens for session tickets for use in XML APIs. This CSV file includes username values. Cisco Webex Meetings with Cisco Webex Teams Sign In All other Webex accounts Sign In Not sure which type of account to select? How do I enable the Teleconference Keep-Alive feature in Site Administration? We recommend that you enforce password requirement on users joining scheduled meetings from phone or video conferencing systems. It doesnt prevent attendees from copying and sharing meeting links from their email invitations. Full admins in the organization owning multiple Webex sites don't automatically have administrative access to all Site Administration managed sites.They must be explicitly granted administrative access to each Site Administration Webex site. Collaborate Terms & Conditions. Webex site administrators can assign different privileges when they add or edit users for their site. You can change the landing page that appears when a Webex session ends. For example, you can add countries that you dont do business with, or from which you've received fraudulent or suspicious calls. Allow attendees to join the audio conference (Meetings), Allow attendees or panelists to join the audio conference (Training), Allow attendees or panelists to join the audio conference (Events). As an administrator, you can force meeting hosts to use the site-wide default meeting lock settings, or allow the host to set the number of minutes after the meeting starts when it gets locked. You can use the People API to create organization administrators with full or read-only permissions, and these become administrators on all your Control Hub managed meeting sites. Yes, the user will have access to all of their old Meetings content if they're assigned a license to any of the previous Webex sites they were on. To require sign-in, when joining a meeting or training session by phone, check the following boxes: Under the Webex Meetings section, check Require users to have an account when joining by phone. A host on a Webex site can belong to any company or organization. The meeting host can see a list of attendees waiting in the lobby. For individual user deactivation in Site Administration: Use the index, search, and filter controls to find the user. By default, all meetings are locked after 5 minutes, and everyone must wait in the lobby until the host admits them. Tracking code values for users will be preserved and available after updating a site to Control Hub. The experience of managing sites in Control Hub is similar to managing in Site Administration. Contact your Webex Support team. Open the Getting Started link from that email, using Chrome or Firefox, to access your site. All Webex sites in Control Hub share common settings, such as user creation and how users authenticate to Webex. Even meeting titles can reveal sensitive information. In the Account Information section, enter the user's name and email information. Control Hub has a centralized, automated way for you to assign meeting licenses to new users instead. Users can be assigned licenses across any Webex service and multiple Webex sites in one operation, including when a user is first created with an automatic license template. Open the Review prerequisites for updating administration control, and click Export affected users in CSV. Historically Webex Meetings Sites were managed via Site Administration tool. Collaborate Technical Requirements Guide. Users can only have one password across all Webex services. Meeting hosts can always use in-meeting controls to lock and unlock their meeting while it is in progress. If you don't enable the option, you can assign the Presenter role to select participants or attendees. The site update will take longer to update if it's triggered near the top of the hour. The site update will fail if any active users on the site can't be linked to a Control Hub organization. When checked and the host requires sign-in, attendees must sign in from their phones. that the request status. PRODUITS COMPLMENTAIRES CISCO WEBEX CODEC PRO XML APIs for user management will continue to be supported until REST APIs can be used exclusively for all user management operations. Sites on releases prior to 42.12 cannot update site users or administrators who are already in different Control Hub organizations to the Control Hub organization that you're updating to. If your organization's Webex service site includes the account signup feature, use this procedure to accept or reject account requests. Sign in to Webex Site Administration and go to Users > Edit User. After your Webex site is created, you receive an email. Some sites won't be enabled for this feature until the partners that manage those organizations are ready. Depending on each user's history, the number of sites they had an account on, etc. If you try to update the site to Control Hub while users have these problems, the update administration process could fail. Modern administrator controls, such as Directory Connector, SCIM, and active directory groups. access immediately after you accept the signup request, edit the user's account, specify a password, and provide it to the If site is SSO enabled, then make sure that: The site license information in Site Administration doesn't match the site license information in Control Hub. All management for this site must be done in Control Hub. Configure the meeting entry behaviour when the meeting is locked: Everyone waits in the lobby until the host admits them. at the sign-in screen to reset their password. If you're logged in, select My Webex Apps from the menu under your avatar at the top of this page, click "Create a New App" then "Create an Integration" to start the wizard. Note: If your site has API integrations done by your company or through third-party solutions, such as learning management solutions, make sure you review the Prepare site API integrations to work with Control Hub section. Follow these best practices to help ensure security for your Webex meetings, trainings, and events. Attendees must have added a phone number and PIN to their profile settings to do so. If your organization uses the auto account creation feature in Site Admin, then you should set up an equivalent feature in Control Hub and set up an automatic license template to automatically assign licenses. Select the privileges you want to enable for the user. Once you've reviewed the user CSV file and looked at what features you may have to reconfigure, continue reading the rest of the sections in this article to prepare your site and organization on how to update to Control Hub. (see screenshots). Webex XML APIs have been made forward compatible with Control Hub managed sites for user management. The meeting lock controls allow an administrator to do the following: Automatically lock the meeting 0, 5, 10, 15, or 20 minutes after the meeting starts. Allow attendee to join the audio portion of Personal Conference before host. Before updating your site to Control Hub, we highly recommend that you review the following items first to make the update go as smoothly as possible: This file will list all the users that need attention and will have a recommended action for each user. You can customize session types to control content sharing and other Webex features, like file transfers. If you automatically lock the room, the icon turns red. In CWMS certificates, those are the DNS names of the CWMS pieces (VM FQDNs, WebEx Site URL, and WebEx Administration URL). After triggering the site update from Webex Site Administration, you can sign in to Control Hub to see the status of the site update. Organization full administrator role for API integrations. If there are unlinked users who should be in your organization, but aren't added yet, you must first add them to your organization. This setting makes your meetings internal only which means they are available only to users in your organization. Your contract limits the number Modern administrator controls, such as Directory Connector, SCIM, and active directory groups. You will have to create new users in WebEx Control Hub. A. In the Contact Information section, enter the numbers for office, cell, and alternate phone, and address information. For example, welcome emails are controlled through licensing of users and admins aren't involved in user password management. Control Hub also uses People REST APIs for user management, such as creating or licensing users. This process can take a while depending on the start time and number of users in the site. To have requests placed in a queue for approval, select Site admin will manually approve host account requests. Under Security Options in the Webex section: Go to the Webex Meetings section, and check All meetings must be unlisted. If your organization has enabled the account sign-up option, users can request new accounts by completing an account sign-up SSO is enabled in the Control Hub organization. What You'll Do Responsibilities Collaborate and work closely with software engineers to quickly and accurately identify any software bugs and provide pointers on performance or architecture. The Display name appears in the Meetings Participants List. Most XML API integrations should work, without any changes, after updating your site. The options marked with an asterisk (*) are available only for sites managed in Site Administration that dont have single sign-on enabled. Consistent sign in experience across all Webex sites and services. You can either have the same SSO for all sites, or no SSO at all. External admins can bypass SSO of the organization that owns the Webex site. Users must be in the Control Hub organization to be assigned a host or attendee license in Webex Meetings. This measure ensures that only people with an invitation can join the meeting when using a phone or video conferencing system. and password, and assign it to another user. If you have other Webex products, such as the Webex App, you have to manage the users and settings for that product in Control Hub. If your organization decides to add more products, such as the Webex App or Webex Calling, you'd have to manage those products in Control Hub while still using Site Administration to manage Webex Meetings. For batch user deactivation in Site Administration: Open the CSV file and modify the Active column values to N for all affected users. or rejected. Scheduled meetings are one-time meetings that are password protected and have a wide range of security features in meeting feature controls and attendee controls. With the default setting They wait in the lobby until the host admits them, when the meeting is unlocked, users in your organization who have signed in with a Webex account using a host or attendee license bypass the lobby and join the meeting directly. Sign in to Control Hub. If you are using API integrated applications, you need to update them to use the Webex API. Ensure that the mail server can recognize this user. User Account Types There are a few types of user accounts and each allows users to do different things: If your Webex contract provides the concurrent license option, you can add any number of user accounts. You can manage every Webex service in one location. User Privileges Set User Account Privileges Site administrators can set the privilege assignments for a user account at any time by specifying the following: The types of meetings a user can host on a Webex service site. Administrators can manage a Webex site without consuming a license, but requires a license to host meetings. ** API integrations done for Site Administration managed Webex sites may need to be modified in order to work in Control Hub managed Webex sites if you decide to update to Control Hub later on. Admins can require "SSO authentication for attendees" for participants whose email addresses match specific domains. If users forgot their password, they can just click on Forgot your username or password? If the user typically uses a name that differs from the corporate directory, you can enter their preferred name in the Display name field. In the Webex Meetings Security and Personal Room Security sections, check Automatically lock the meeting [x] minutes after meeting starts, and choose the number of minutes from the menu. We have a tool in Site Administration to help you through this change, so if your site is already eligible to update to Control Hub, you can get started by clicking on Update Administration in the navigation menu. This requirement prevents anyone getting into the meeting or training session without proper credentials. For better performance, you can add an additional thread to parallelize createuser calls. For example, Unverified Users cannot join the meeting while Verified External Users are placed in the lobby, or Unverified Users are placed in the lobby while Verified External users can join the meeting directly. 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